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Receive your official download link and installation instructions via email immediately upon purchase.
Q: Are the software products on HLicense legitimate?
A: Yes, our commitment to authenticity involves mandatory registration of email addresses with specific Microsoft Product Keys during online activation. This process ensures the legitimacy of purchased Microsoft products, all of which are covered by our hassle-free money-back guarantee.
Q: How are product keys generated on HLicense?
A: HLicense does not generate product keys. We store the keys provided to us and automatically assign them to customers during order processing. Our system retrieves a key from our stock and allocates it to your order.
Q: What allows HLicense to offer software at such competitive prices?
A: We maintain low prices by collaborating closely with suppliers, purchasing in large volumes, and establishing partnerships with licensed software retailers, distributors, and manufacturers globally. This allows us to access software inventories from clearance sales, offering substantial discounts to our customers.
Q: What happens if I encounter issues with my purchase? Can I get a refund?
A: Our dedicated support team at HLicense is ready to assist with any problems that may arise. Refunds are issued in accordance with our Refund Policy, and we are confident in our ability to address and resolve any situation to ensure customer satisfaction.
Q: How do I download the software I’ve purchased from HLicense?
A: Download links are provided in the email containing the license, sent from support@hlicense.com.
Q: Can I obtain an invoice for my order on HLicense?
A: Yes, you can conveniently download your invoice for all orders from your account dashboard on HLicense.
Q: Where can I seek assistance with the installation of my software?
A: Installation instructions are typically included with online/downloadable software licenses. If you encounter any issues, HLicense provides support through our 24/7 online chat, WhatsApp support at +1631 572 8488, or via email at support@hlicense.com.
Q: Are software updates included in my purchase, or do they require separate payment?
A: Updates for the purchased software are typically included, but it’s advisable to check the specific product details on HLicense . We strive to provide comprehensive information about the inclusions with each software purchase.
Q: How does HLicense ensure the security of customer information during the purchase process?
A: We prioritize the security of customer information. HLicense employs robust encryption methods and follows industry best practices to safeguard sensitive data during the purchase and registration processes.
